Johor to fast-track public complaints with new two-way system
Photo: New Straits Times
KULAI: Johor will introduce a two-way integrated public complaints system by year-end to speed up action on issues raised by residents, including road damage, potholes, drainage problems and other public infrastructure defects.
From the original report
Johor Housing and Local Government Committee chairman Datuk Mohd Jafni Md Shukor said the system would channel complaints directly to the relevant local authority, Public Works Department (PWD) or concessionaire for immediate action.
He said the system was currently undergoing a trial run before full implementation.
…
This is a brief of a report by another newsroom. The excerpt below is from the original.
Read the full report at New Straits Times
New Straits Times
Read the full translated article in Japanese →
Related stories
-
Malaysia-Japan trade hits US$23.3b in Jan-July 2026, Johari Ghani pushes deeper economic ties Business1h ago
-
Meta Bright posts 30% net earnings growth in FY6/2026 on higher multi-segment contributions Business8/31 19:34
-
Tajikistan eyes bigger role for Malaysia in Central Asian market Business8/31 18:35
-
Ramanan urges youths to join ‘AI for the People’ to boost job marketability Business8/31 18:25
About this story
- Source
- New Straits Times
- Originally published
- Aug 19, 2026
- Updated here
- Aug 19, 2026
- Produced by
- Malaysia Times desk (brief) — reporting by the source
- Corrections
- Corrections log · Report an error